policies & shipping info

♡ please double check that you have provided the correct shipping address, as i cannot accept returns or refunds for orders sent to an invalid address.

♡ although we take great care in packing each item securely before it leaves our warehouses, we cannot ensure the product's condition upon arrival in your country. transit conditions, which are beyond our control, may affect its safety.

♡ i currently ship worldwide with tracking included!

♡ processing time: 5-7 days

♡ shipping time for the u.s. and international countries: 4-27 business days

♡ shipping time for canada: 2-8 business days

♡ please avoid exposing the product to water or moisture, as it can affect its longevity and quality

♡ frequent tugging on the phone charms could cause them to break

♡ i am not responsible for any phone charms that break while they are in your possession